Privacy Policy

DGK Brother Investments LLC (DBA “USA MedPremium”) Privacy Policy
We understand the significance of protecting your privacy and safeguarding your personal information ("Personal Data" as defined by relevant laws). This Privacy Policy ("Policy") outlines the kinds of information we, DGK Brother Investments LLC (DBA “USA MedPremium”) (“we”, “us”, “our” or “USA MedPremium”), may gather, the purposes for which this information might be utilized, and the parties to whom it may be disclosed.
This Privacy Statement does not cover websites and online services run by DGK Brother Investments LLC (DBA “USA MedPremium”) or our affiliates that operate under their own privacy policies and are not linked to or included in this document by reference. Additionally, this Privacy Statement does not encompass Personal Data collected in relation to your employment or any other working relationship with us.
By visiting our site, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our site or services, and any dispute over privacy, are subject to this Privacy Policy and our Terms of Service. If you disagree with the practices outlined in this Privacy Statement, we kindly request that you refrain from submitting your Personal Data or accessing our websites.

Personal Information We Collect:

When you use our website, we may collect personal information about you. Personal information is basically information accessed, collected, or used by DGK Brother Investments LLC (DBA “USA MedPremium”) that identifies an individual, or may be used to identify an individual, either directly or indirectly. The personal information we may collect includes, but is not limited to the below section:

• Device data, including the type and version of the operating system, manufacturer and model, cookie data, device identifier, unique identifiers, type of browser, screen resolution, IP address, websites visited prior to ours, broad location details like city or state; as well as user interactions with our websites or mobile apps, including pages or screens viewed, duration on a page or screen, pathways between pages or screens, activity details on a page or screen, access times, and duration of access.
• Contact details (identifiers) such as name, personal contact details, emergency contact details, and date of birth.
• Demographic details including age, gender, country of residence, interests, and preferences.
• Organizational information, such as work contact information (e.g., address, email, phone number), job title, job role, employee ID, and employment eligibility details.
• Registration details, including your username and password.
• Registration details, including your username and password.
• Health-related details, such as data on medical conditions, or safety and health information concerning any of our products not governed by HIPAA.
• Marketing details, including user preferences for receiving marketing messages and information on how users interact with our marketing efforts.
• Data gathered through automated methods; and Additional information is voluntarily supplied by users of the website.
  
  DGK Brother Investments LLC (DBA “USA MedPremium”), Our service providers and business partners may gather such data over time and across different third-party websites. This information is collected using various methods, such as cookies, pixels, tags, web beacons, embedded scripts, via our mobile apps, and other similar technologies. This type of data may also be collected when you open our HTML-enabled emails; for more details, please see the “Marketing Communications” section below. For information on how to disable cookies or opt out of the use of browsing behavior for targeted advertising, please see the “Cookies and Other Technologies” section below.
  
  

Tracking Technologies We Use:

We use various technologies to collect personal information about visitors and users of our website. These technologies include the following:

Web server logs

• Like most websites, we gather certain information automatically and store it in our log files. This information may include IP addresses, browser type, operating system, date/time stamp, and/or clickstream data. However, we do not link this automatically-collected data to other information we collect about you.

Cookies

• We and our business partners, marketing partners, affiliates, or other service providers may utilize cookies. Cookies are used to uniquely identify your device or user account associated with our website. You can control the use of cookies by adjusting your browser preferences at any time. If you reject cookies, you may still use this website, but your ability to use some features or areas of this website may be limited.

Geo-location Services

• When you enable a location-based service, we may collect information about your location for demographic purposes to match your location to DGK Brother Investments LLC (“USA MedPremium”) services. Your browser may use various technologies to determine location, such as sensor data from your devices that may provide information on nearby Wi-Fi access points and cell towers. You may opt out of geo-location collection by changing the settings of your browser or device at all times.

Other Tracking Technologies

• We and our business partners, marketing partners, affiliates, or other service providers may also use local shared objects (Flash cookies). For information on managing local shared objects (flash cookies) stored on your computer.

These technologies are used to remember your settings, track all your movement through our website, gather demographic information about our users, analyze trends, perform diagnostic services such as error reporting in order to improve this website and perform data analysis and audits. We may receive reports based on the use of these technologies from companies such as Google Analytics on an individual as well as aggregated basis. To learn more about Google Analytics’ privacy practices and opt-out, click here.

How We Respond to “Do Not Track” Signals:

Some web browsers have a” Do Not Track” feature. This feature allows you to tell websites you visit that you do not want to have your online activity tracked over time and across websites. These features are not yet uniform across browsers and are not broadly supported. The website is not currently set up to respond to those signals.

How we tend to use the Personal Information Collected:

• When a website user submits it directly to us, or when it is provided by a Caregiver or Healthcare Provider.
• When a visitor arrives at our Sites, data is automatically collected through pixels, cookies, and other related technologies (as detailed further below); From collaborative marketing partners; and third-party entities like business partners, data brokers, social media platforms, or other external sources.
• Processing your order
• Customer and troubleshooting support
• Error detection and debugging
• Fraud detection or monitoring services
• Marketing notices, newsletters, or communications via email
• Subscribes, registrations
• Opens, Clicks, interacts with, or responds to our email or online promotions
• Marketing initiatives via surveys, contests, and research activities
  • If you participate in surveys, we will request certain personal information from you. Participation in these surveys or contests is completely voluntary and you have a choice whether to disclose this information. We may use a third-party service provider to conduct these surveys or contests. We will not share the personal information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
• Personalized user service or customized site-content-based user preferences.

How We Share Personal Information Collected:

• DGK Brother Investments LLC (“USA MedPremium”) does not sell personal information about you to third parties.
• We may provide your personal information to third parties that provide services that help us with our business activities such as providing reports or data analytics services, error detection and debugging, fraud detection or monitoring services, and performance testing services. These companies are authorized to use personal information about you only as necessary to provide these services to us.
• Meet applicable laws, regulations, legal processes, or enforceable governmental requests.
• Enforce applicable Terms of Service, including investigation of potential violations.
• Detect, prevent, or otherwise address fraud, security, or technical issues.
• Protect against harm to the rights, property, or safety of our users, DGK Brother Investments LLC (“USA MedPremium”), or the public as required or permitted by law.
• Engage in a merger, acquisition, reorganization, or sale of all or a portion of DGK Brother Investments LLC (“USA MedPremium”) assets.
• Handling online purchase orders, monitoring, and updating users on the progress of their orders.
• Dispatching reminders, updates, support messages, administrative notices, service announcements, and information upon request; and offering marketing and promotional communications, along with delivering targeted and pertinent advertising and offers, which involves improving predictions about content and marketing offers that might interest users.
• Delivering further information that website users may find interesting about DGK Brother Investments LLC (“USA MedPremium”), upon their request.
• Within DGK Brother Investments LLC (“USA MedPremium”). To other affiliates and subsidiaries as part of our regular business operations and to accommodate our global organization.
• Service Providers and Business Partners. To third-party business associates or service providers, including those involved with technology and security assistance, and other standard business activities.
• Government Agencies, Regulatory Bodies, or Legal Proceedings. To government entities and regulators (e.g., tax agencies, social security offices), external consultants (e.g., legal advisors, accountants, auditors), courts, and other legal bodies, as mandated or allowed under relevant laws. In response to subpoenas, judicial orders, or comparable legal procedures, including to law enforcement, regulatory authorities, and courts in the U.S. and other countries where we conduct business.
• To counteract fraud or criminal activity, safeguard our rights or those of our affiliates, users, and business partners, or as part of legal actions involving DGK Brother Investments LLC (“USA MedPremium”)
• Additional Disclosures with User Consent. We may inquire whether a website user consents to us sharing their Personal Data with other unaffiliated third parties not mentioned in this Privacy Statement.
• Corporate Transactions. During mergers, reorganizations, or similar restructuring events, we may share information, including Personal Data, with the involved company.

We utilize the Personal Data collected for legitimate business purposes, either by us or a third party, provided it aligns with the website users' rights and expectations of privacy.

This includes and not limited to:

• Manage, enhance, and refine our sites, our services, and our products.
• Confirm that website users qualify to access and/or use specific products or services designated for individuals who meet certain eligibility criteria, such as healthcare professionals.
• Conduct analytics and perform consumer research.
• Determine website user preferences to alert them about new or additional products, services, and promotions that may be of interest.
• Enable users to engage with the interactive elements of our site(s) if they opt to do so.
• Manage online surveys or exclusive promotions offered by us.
• Enhance our site(s), customer support, products, services, and the overall user experience.
• Refine the data we possess on website users to enhance our understanding of them and pinpoint their interests.

Children’s Privacy:

• Our website is not intended for any users under the age of 13, and we do not knowingly collect personal information from children under the age of 13. We request that children under the age of 13 shouldn’t attend our website.

How We Protect Your Information:

We implement reasonable and suitable physical, technical, and administrative safeguards in line with industry standards to protect information from unauthorized access, use, loss, misuse, or unauthorized changes. We strive to secure personal information on the website’s servers against unauthorized access by using commercially available security products (such as firewalls), along with meticulously designed security procedures and practices. Despite our robust security measures, absolute security cannot be guaranteed in every situation. If you wish to report a security vulnerability or have concerns about the security of DGK Brother Investments LLC (“USA MedPremium”), please visit our help & support page to contact us via email.

Updates to this Privacy Notice:

We may update the Privacy Policy Notice to describe new features, products, or services we offer and how they may affect our use of personal information about you and your controls. We may change this Privacy Notice in the future, we recommend that you check the current version available from time to time.

It’s Your Choice:

We will describe how your information that has been collected through our website will be used and will provide choices about whether to allow us to engage in that particular use. You may discontinue information collected by deleting cookies in your web browser or discontinue accessing the website altogether.

If you would like to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. You have the option to choose to stop receiving our newsletter or marketing emails by clicking the unsubscribe instructions included in these emails or by accessing the email preferences on your account settings page.

If website user wishes to not have their Personal Data used by us—for instance, for sending newsletters or direct marketing of our products or services—they have the option to change their preferences at any time. Users can unsubscribe by clicking “unsubscribe” at the bottom of each email to stop receiving those communications, adjust their cookie settings at the footer of this website, or make a consumer request by contacting us via email on our Help & Support page.